Returns & Exchanges

At StarfaceWorld UK, we want you to love your skin and your results; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unused, in their original packaging, and were purchased directly from our UK webstore within the last 30 days.

• 2.
  Contact Support

  Email our customer care team with your order number and reason for return to receive your unique return authorization and shipping instructions.

• 3.
  Pack and Ship

  Securely package your items to prevent damage during transit and drop off the parcel at your nearest authorized UK carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5-10 business days.